Case Studies & Testimonials

With ALC, healthcare organizations can focus on what they do best - providing healthcare services.

ALC's Coordinated Transportation Model offers a cost effective solution designed to help you off-load the time and resource commitments of administrating your current member transportation benefits, or add transportation benefits, without incurring a significant increase in cost.

Don't just take our word for it, ask our customers…

Case Studies

If you would like more information, or to view our case studies, please contact us at alc@americanlogistics.com.

ALC Customer Quotes & References

Don't just take our word for it, ask our customers…

"ALC has done a good job of administering the transportation benefit for our CareAdvantage Plan members. Since we began working with them, they have both efficiently, and cost effectively, provided us with a critical service that gives our members access to the medical services they need to maintain their health and wellbeing. Their drivers are polite and courteous to our members, and the organization as a whole, from sales to customer service, displays professionalism in working with our organization."

Rosemary B. Stuessy
Project Specialist
Health Plan of San Mateo
South San Francisco, CA
rosemary.stuessy@hpsm.org

"One of the things we appreciate most about ALC is their ability to deliver transportation services that are specifically tailored to each market that we enter. Because demand for our transportation benefit varies by market, we also appreciate the flexibility afforded by ALC which enables us to customize the number of trips we need on a daily, weekly or monthly basis to meet that demand."

Leebe Lessin
President
CareMore Health Plan
Cerritos, CA

"Since this was our first time using this special service, we did not know what to expect. From the agent taking our initial call to our driver that morning, the experience was wonderful! All this time, I have had to take my mother to her doctor's appointments via public transportation so this was such a treat for the both of us! On top of that, our driver, was VERY professional, on time and did not let us off until we were directly in front of the hospital! He made our trip very comfortable and with an early morning pickup, that was nice!

Naomi
ALC Passenger through Health Plan of San Mateo
Daly City, CA

"What propelled ALC to the top of our list during the competitive bidding process was its ability to provide a full suite of turnkey transportation services to our Medi-Cal clients. With ALC now handling scheduling and dispatching, in addition to driver and vehicle management, we have been able to improve customer service by reallocating those resources toward other areas within our company. We couldn't be more pleased with the cost-savings afforded by ALC, as well as the quality of service, and attention to detail, that ensures our clients get to where they need to go in a timely, and efficient manner."

Kurt Hubler
OneCare Executive Director
CalOptima
Orange, CA

"…a strong case can be made that improved access to NEMT for transportation-disadvantaged persons is cost-effective in terms of better healthcare. In some cases, this cost-effectiveness translates directly into decreases in healthcare costs that exceed the added transportation costs. In other cases, longer life expectancy or improved quality of life for those suffering from the studied conditions justify the added costs of improved access to NEMT cost-effectiveness."

TCRP Document 29 (Project B-27):
Cost Benefit Analysis of Providing Non-Emergency Medical Transportation
Prepared for Transportation Research Board of the National Academies